We are an Apple Authorized Service Provider

Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your devices.

Full Apple lineup
Apple lineup with Apple TV
iPad Pro and iPhone 16 Pro
iPad and iPhone 16

Why an Authorized Service Provider?

Genuine Parts
Certified Technicians
Official Warranty
Validated Process

Every repair follows Apple's official process, ensuring the use of genuine parts and meeting the highest quality standards. Unlike unauthorized shops, here your device maintains its integrity, warranty, and original functionality.

Certified Technicians

All our staff is Certified and trained to provide the best support. Our team of professionals holds all Appleยฎ Certifications for hardware and software.

Worldwide Warranty

Appleยฎ and Beats By Appleยฎ products come with 1 year of Warranty valid worldwide, regardless of where they were purchased.*

*Some restrictions apply.

Certified Tools

We use Apple-approved tools and diagnostics with genuine parts to ensure the quality of every repair.

Warranty & Repair

If you have an Appleยฎ product experiencing any issue, you can bring it to our Authorized Service Center for evaluation and diagnosis. It may qualify for a free repair and/or replacement.

Check if your device is under warranty at this link

โœ“Warranty Repairs

Warranty repairs are completely free once it's determined your device is eligible and meets all requirements to receive service under coverage.

iOut-of-Warranty Repairs

Out-of-warranty repairs are charged at current service rates. A quote will be presented for your approval and signature before we can proceed with your repair.

โšกDiagnostics

Diagnostics may incur charges depending on the time and resources required. If you approve the repair, there will be no diagnostic charges.

Before your visit

Before Bringing Your Device

Review these recommendations before bringing your device for support.

iPad and iPhone

Data Backup

Back up your data and/or make sure you have a recent backup in iCloud or your preferred medium.

Remove Find My

If your device is an iPhone or iPad, you must remove it from your iCloud account and/or turn off the Find My option.

Schedule Your Appointment

Book your appointment directly on our site or, if you prefer, through Appleยฎ's Support Platform.

Or directly here

Confirm Your Service Options

In or out of warranty, we can help. Devices under warranty are serviced at no charge; out-of-warranty devices are still eligible for repair at standard service rates. Check your coverage before coming in.

Verify coverage at Apple
Our Services

Services

We are an Apple authorized service provider. Our Apple-trained technicians use genuine Apple parts.

Apple product lineup

iPhone

Complete repair and support for all iPhone models with guaranteed genuine Appleยฎ parts.

  • โœ“ Display
  • โœ“ Battery
  • โœ“ Camera & components
  • โœ“ Full diagnostics
  • โœ“ Genuine accessories*

Options may vary depending on your iPhone model.

*Restrictions apply.

iPad

In case of failure or any type of damage, the iPad is replaced with a new or Appleยฎ-certified refurbished unit.

  • โœ“ Evaluation & diagnostics
  • โœ“ Replacement with new or refurbished unit
  • โœ“ Warranty coverage
  • โœ“ Apple Pencil
  • โœ“ Genuine accessories*

*Restrictions apply.

Mac

Specialized support for all Mac models.

  • โœ“ Evaluation & diagnostics
  • โœ“ Parts replacement
  • โœ“ Mac OS support

Apple Watch

In case of failure or any type of damage, the Apple Watch is replaced with a new or Appleยฎ-certified refurbished unit.

  • โœ“ Evaluation & diagnostics
  • โœ“ Replacement with new or refurbished unit
  • โœ“ Warranty coverage
  • โœ“ Genuine accessories*

*Restrictions apply.

AirPods & Beats

Beats By Appleยฎ products come with 1 year of worldwide Warranty. Full support available.

  • โœ“ AirPods Pro / Max
  • โœ“ Beats by Appleยฎ
  • โœ“ Worldwide warranty
  • โœ“ Genuine accessories*

*Restrictions apply.

Genuine Accessories

We have genuine accessories available for your Mac, iPhone, iPad, Apple Watch, and AirPods.

  • โœ“ Cables & chargers
  • โœ“ Cases & screen protectors
  • โœ“ Apple adapters
  • โœ“ 100% genuine
Special Programs

Apple Service Programs

If you have an Appleยฎ device out of warranty experiencing any issue, check this list of active Appleยฎ Service Programs.

You could qualify for a free solution to your issue.*

*Some restrictions apply.

Active Appleยฎ Service Programs list

View available programs

โ˜… Our team of professionals

Holds all Appleยฎ Certifications for hardware and software.

Online Booking

Book Your Appointment

Book your appointment directly here. Prefer Appleยฎ's platform? Click here.

Remember: Make sure to back up your data and remove your device from Find My before bringing it in.

Hours: Monโ€“Fri 9amโ€“7pm  ยท  Sat 9amโ€“2pm

We're here to help

Contact Us

We are an Apple authorized service provider. We have genuine accessories available for your Mac, iPhone, iPad, Apple Watch, and AirPods.

Phone

V. 809.276.2601

Contact us if you would like more information about our products and services or to check the status of your repair.

WhatsApp

829.741.1382

We are available via WhatsApp. Message us with your case to schedule a support visit. It will be our pleasure to serve you.

Email

info@ifixdr.com

Our email is available to answer your questions, support inquiries, schedule appointments, and more. Contact us.

Business Hours

Monday to Friday 9am to 7pm
Saturdays 9am to 2pm
Sundays Closed
Holidays Closed

Our Location

iFix Store

Av. Juan Pablo Duarte, Bella Terra Mall, 1st Floor, Suite A-122, La Esmeralda.

Santiago, SAN, 51000. Dominican Republic.

View on Google Maps

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